Privacy Policy
Effective Date: 08-Aug-2024
1. Introduction
Welcome to Dhakad Medi Centre Lab. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including home collection services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, and any other details you provide when scheduling home collection services or contacting us.
- Health Information: Information related to your health, including test results and medical history, which is collected during our diagnostic services.
- Payment Information: Payment details for our services, which are processed through secure payment gateways.
- Technical Information: IP address, browser type, operating system, and other technical details collected automatically when you use our website.
3. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our home collection services and diagnostic tests.
- To communicate with you regarding your appointments, test results, and other relevant information.
- To process payments and manage billing.
- To improve our website and services based on user feedback and usage patterns.
- To comply with legal obligations and protect our rights.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third parties who assist us in delivering our services, such as payment processors and diagnostic partners.
- Legal Requirements: Authorities or legal entities if required to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or other business transactions, your information may be transferred as part of the process.
5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or alteration. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for the processing of your data, where applicable.
- Request information about how your data is used and shared.
To exercise these rights, please contact us using the details provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Dhakad Medi Centre Lab
Govt. Hospital, Near SBI Bank, Kachhola, Bhilwara
+91 93510 68754
info@dhakadmedicentrelab.com